Eicher provides its customers the benefit of an extensive sale and service network, customised solutions and an efficient cost of ownership. Eicher has over 938 contact points across India and over 10,000 private mechanics trained by the company, ensuring that your vehicle is in safe hands.
"FREEDOM", the service agreement from Eicher Trucks and Buses helps you manages the dynamic nature of transport business today. It ensures that high quality repairs are carried out by certified technicians using genuine parts which help you secure uptime requirements of your vehicles. It provides an added advantage of fixed repairs cost during agreement tenure, hassle free services at your convenience location across pan India, payment at specified intervals & price protection on labour, parts oils. All this adds up to giving you the freedom to fully concentrate on transport assignments and in turn deliver superior services to your clients. Freedom Service Agreements are available to you as options to suit your business requirements.
In an endeavour to enhance the customer satisfaction "Eicher Promise" has been launched. It is a promise to time bound enroute break down services to its customers of heavy duty trucks and heavy commercial buses for restoration and putting the vehicle back on road within 48 hours of it being reported on Toll Free No - 18001023531. This "Eicher Promise" is now extended to countrywide. Eicher Promise is to reduce downtime and lead to increase the profitability.
Eicher customer is entitled to a service guarantee coupon in the event of any delay beyond 48 hours to restore the enroute break down vehicle.
•Terms & Conditions apply. For more detail please get in touch with the nearest Eicher dealership.
•Grass-root level penetration - training to local mechanics, currently numbering over 10,000 throughout India at 900 plus locations
• Training for drivers to impart safe driving skills and to enhance fuel efficiency
•Regular Free check-up and service camps
•Comprehensive Service Audit System - oversees the physical infrastructure and service quality of Eicher service network
• Extensive participation in the local melas, loan/exchange melas
•Highway check-up campaigns
• Mobile Spares & Service van and Recovery & Tow trucks available at various dealerships
•Service Units - Engine, Transmission, Differential etc. are available at Eicher Service setups